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Warranty & Returns

We see each and every customer as a strategic partner to our business. Ultimate citi is known as the leader in warranty and support in Trinidad and Tobago.

Our past experience with our clients highlights our commitment to delight our customers. We commit to respond to calls from our customers within 48 hours on any defects. We are ideally located in El Socorro that allows us to respond to most parts of the country within a reasonable timeframe.

Basically our warranty is the same as the manufacturer warranty, from the day you purcahse the item from us.

  • NO we have to wait to send the item back
  • NO waiting for weeks for replacement items
  • NO cost to you for any item under warranty
  • NO I will call you tomorrow and never call


We believe that we succeed when you succeed!